Shipping policy
At NameTease, every order is custom-made just for you.
Processing Time
All orders are processed within 1–3 business days.
Because each item is personalized, please allow a short preparation time before shipping.
Shipping Time
Estimated delivery times vary depending on your location:
- Europe: 7–15 business days
- International: 10–30 business days
Please note that shipping times may vary due to high demand, holidays, or customs delays.
Shipping Costs
We offer free shipping on all orders during promotional periods.
Standard shipping rates may apply outside of promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses.
Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to factors outside our control (such as customs or courier issues).
If you have any questions about your order, feel free to contact our support team.